Shipping policy

At 247plants, we offer free shipping to all UK addresses. Here's what you need to know about our shipping policy:

Processing time We strive to process and ship your order as quickly as possible. Most orders are processed within 1-2 business days. However, please note that processing time may be longer during peak periods or if the item you ordered is out of stock.

Delivery time Delivery times vary depending on your location and the shipping method chosen. Most orders are delivered within 3-5 business days after processing. Please note that delivery times may be longer for remote or rural areas.

Shipping methods We use a variety of shipping methods to ensure that your order is delivered in a timely and secure manner. For smaller plants, we use Royal Mail or other courier services. For larger plants, we use a specialist courier service that is appropriate for the size of the plant.

Order tracking Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to check the status of your order and estimated delivery date.

Delivery delays While we strive to ensure that your order is delivered on time, please note that delivery delays may occur due to factors beyond our control, such as weather conditions or courier delays. We cannot be held responsible for any delays caused by the courier or other factors beyond our control.

Delivery issues If you encounter any issues with the delivery of your order, such as a lost or damaged package, please contact us at contact@247plants.co.uk as soon as possible so that we can assist you.

International shipping At this time, we do not offer international shipping. We only ship to addresses within the UK.

If you have any questions or concerns about our shipping policy, please contact us at contact@247plants.co.uk.